I haven’t had any bad debt so far. Most of my customers value the fact that they can pay within 14 days so I’m going to continue offering this service. I have had a couple of late payments but with a polite reminder the cheques do arrive. I’ve seen some websites that want to debit a credit card before they’ll offer a quote.

That’s not the way we like to do business. The customer chooses the date and time of the survey and we provide a quick and efficient service.

 I was contacted this week on Wednesday afternoon to survey a property for a landlord who was out of the country. Within 24 hours the survey was undertaken and within hours of the survey his letting agent had a copy of the EPC and was able to Market the property.